Micro-influencers: perception on the relationship with followers and commercial actions that increase their involvement

Authors

DOI:

https://doi.org/10.7764/cdi.57.63765

Keywords:

Micro-influencers; influencer marketing; followers; involvement; commercial actions; advertising.

Abstract

Influencers are a key part of the advertising industry. Among them, those with less than 100,000 followers achieve an excellent level of engagement by building a closer and more credible relationship with their audience. As part of this study, 290 micro-influencers were surveyed about their relationship with their followers, as well as the commercial actions they can take to increase interaction. The results show that small communities are indeed useful for brands. Thus, according to the surveyed opinion, micro-influencers’ followers share their concerns and preferences; they accept and positively evaluate the commercial content they publish, and they are aware that brands give away the products or services they talk about in their content. Furthermore, there is no consensus that more followers make their work more complex, and they believe that there are areas where it is easier to create digital content. Finally, from their point of view, the commercial formats that achieve the best engagement are the audiovisual ones in which the product appears, as well as those that allow interaction, such as the question-answer formula.

Author Biographies

Erika Fernández-Gómez, Universidad Internacional de la Rioja (UNIR), La Rioja, España

Erika Fernández-Gómez, Ph.D. in Communication, she also holds a degree in Advertising from the Universidad de Vigo. Academic coordinator of the degree in Advertising at the Faculty of Business and Communication of UNIR. Lead researcher of the R+D+i project ADKIDS MOBILE, funded by the Ministry of Science and Innovation of the Government of Spain.  Tenured professor with two six-year research periods by the CNEAI.

Jessica Fernández-Vázquez, Universidad Internacional de la Rioja (UNIR), La Rioja, España

Jessica Fernández-Vázquez, Ph.D. in Communication, she also holds a degree in Advertising and Public Relations from the Universidad de Vigo. Academic coordinator of the Master in Business Administration (MBA) at the Faculty of Business and Communication, where she also teaches. Previously, she was part of the teaching and research staff at the Universidad de Vigo, and published several articles and book chapters on issues related to advertising, journalism, and communication, and served as director of Communication in the corporate world.

Begoña Gutiérrez-Martínez, Universidad Internacional de la Rioja (UNIR), La Rioja, España

Begoña Gutiérrez-Martínez, Ph.D. in Information Sciences from the UCM, she also holds a degree in Audiovisual Communication from the Universidad de Valencia. She teaches at the Faculty of Business and Communication at UNIR. She has taught at the Universidad Nebrija and at the Centro de Educación Superior Next, attached to the Universidad de Lleida. She has worked as a multimedia journalist in the International Department of Agencia EFE and has experience in corporate communication management and digital marketing at NexStreaming.

Alba López-Bolás, Universidad Internacional de la Rioja (UNIR), La Rioja, España

Alba López-Bolás, Ph.D. in Communication, she also holds a degree in Audiovisual Communication from the Universidad de Vigo. She is the coordinator of the university master’s degree in Digital Marketing at the Faculty of Business and Communication, where she also teaches. She also worked as a teacher and researcher at the Universidad de Vigo and the Universidad de Santiago de Compostela. Author of several publications and scientific articles on advertising, communication, and social networks.

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Published

2024-01-18

How to Cite

Fernández-Gómez, E., Fernández-Vázquez, J., Gutiérrez-Martínez, B., & López-Bolás, A. (2024). Micro-influencers: perception on the relationship with followers and commercial actions that increase their involvement. Cuadernos.Info, (57), 226–246. https://doi.org/10.7764/cdi.57.63765